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Terms and Conditions


To protect your own interests please read the conditions carefully before you click the tick box. If you are uncertain as to your rights under them or you want any explanation about them please write, telephone or email our customer queries department at the above address and telephone number BEFORE you place the order. YOU ARE ADVISED TO PRINT AND RETAIN THESE TERMS FOR YOUR RECORDS.

This agreement applies as between you, the User of this Website and UK Companies Limited, the owner(s) of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

By placing an Order and purchasing bespoke services and goods from you enter into a legally binding agreement with us on the following Conditions. You should read and understand these Conditions because they affect your rights and liabilities.

These are the Standard Terms and Conditions of Sale of UK Companies Limited, registered at International House, 124 Cromwell Road, Kensington, London, SW7 4ET, Companies House Registration 8039794 (“the Seller”, “We” or “Us”) for bespoke company formation services and supplementary products as set out in the pages on this site (“the Packages”). Our VAT number is 137 3050 38 Subject to the provisions of Clause 11 below, the price of the Goods, the delivery charges and Value Added Tax where applicable is set out on the Order Form.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.

1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:


means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;


means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

“UK Companies Limited”

means UK Companies Limited International House, 124 Cromwell Road, Kensington, London, SW7 4ET;


means collectively any online facilities, tools, services or information that UK Companies Limited makes available through the Website either now or in the future;


means the services available to you through this Website, specifically company formation, mail forwarding, bank introduction, company secretary services and others

“Payment Information”

means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;

“Purchase Information”

means collectively any orders, invoices, receipts or similar that may be in hard copy or electronic form;


Means our place(s) of business located at International Suite, 3 Adams Court, Adams Hill, Knutsford, Cheshire, WA16 6BA;


means any online communications infrastructure that UK Companies Limited makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users”

means any third party that accesses the Website and is not employed by UK Companies Limited and acting in the course of their employment; and


means the website that you are currently using


Money Laundering Regulations 2007 and Consumer Protection (Distance Selling) Regulations

2. Age Restrictions

Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

3. Business Customers

These Terms and Conditions also apply to customers procuring Services in the course of business.

4. Intellectual Property

  1. Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of , our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
  2. Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by UK Companies Limited.

5. Third Party Intellectual Property

  1. Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
  2. Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

6. Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

7. Links to Other Websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of UK Companies Limited or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

8. Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page of the site without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of UK Companies Limited. To find out more please contact us by email at

Use of Communications Facilities

  1. When using the enquiry form or any other System on the Website you should do so in accordance with the following rules:
    1. You must not use obscene or vulgar language;
    2. You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
    3. You must not submit Content that is intended to promote or incite violence;
    4. It is advised that submissions are made using the English language as we may be unable to respond to enquiries submitted in any other languages;
    5. The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
    6. You must not impersonate other people, particularly employees and representatives of UK Companies Limited or our affiliates; and
    7. You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.
  2. You acknowledge that UK Companies Limited reserves the right to monitor any and all communications made to us or using our System.
  3. You acknowledge that UK Companies Limited may retain copies of any and all communications made to us or using our System.
  4. You acknowledge that any information you send to us through our System or post on the forums/chats may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and we reserve the right to reject such terms and associated information.

9. Accounts

  1. In order to procure Services on this Website and to use the forums/chats facilities you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as we may not require payment information until you wish to make a purchase. By continuing to use this Website you represent and warrant that:
    1. all information you submit is accurate and truthful;
    2. you have permission to submit Payment Information where permission may be required; and
    3. you will keep this information accurate and up-to-date.

Your creation of an Account is further affirmation of your representation and warranty.

  1. It is recommended that you do not share your Account details, particularly your username and password. UK Companies Limited accepts no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
  2. If you have reason to believe that your Account details have been obtained by another without consent, you should contact UK Companies Limited immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying us of the unauthorised nature of the order or payment, UK Companies Limited accepts no liability or responsibility and you should make contact with the third party service provider detailed in the Purchase Information] OR UK Companies Limited will suspend provision of Services and the withdrawal of any scheduled payments pending investigation. Following investigation, it shall be determined whether or not to cancel the Services and make a full or partial refund of the payment].
  3. When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.

10. Termination and Cancellation

  1. Either UK Companies Limited or you may terminate your Account. If UK Companies Limited terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
  2. If UK Companies Limited terminates your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.
  3. UK Companies Limited reserves the right to cancel orders or payments without stating reasons, for any reason prior to processing payment or commencing Services provision.
  4. We comply fully with the Consumer Protection (Distance Selling) Regulations 2000 and the Electronic Commerce (EC Directive) Regulations 2002.
  5. Generally due to the bespoke nature of most of the Goods and Services that we provide they are exempt from that ’cooling off’ period and you may not cancel the order once it has been started.
  6. Where goods purchased are not bespoke, the order may be cancelled within the 7 working day ’cooling off’ period provided that it has not been used or damaged in any way. Any such cancellation must be in writing and any Goods returned to the Company by Recorded Mail at the expense of the Customer.
  7. These provisions apply to Goods or Services that may be cancelled in accordance with the Distance Selling Regulations, or ongoing services, which are renewable automatically or periodically.
  8. Should you change your mind before the submission to the Companies House, we will refund all monies paid and deduct £10 plus VAT for administration. This right to cancel does not apply to any orders that are less than our administration charge of £10 plus VAT.
  9. Refunds are not subject to parts of the package ordered.
  10. Should you decide to change to your 12 months contract for services (for example, your registered address, service address, mail forwarding) no pro-rate refunds will be issued.
  11. You have the right to cancel your order for the Services within a statutory 7 working day cooling-off period. This period begins when you receive written confirmation of your order from UK Companies Limited If the provision of the Services commences within the cooling-off period, your right to cancel under this provision shall end. Bespoke Orders cannot be cancelled once work has commenced by the Company to fulfil that order for Goods or Services.
  12. If orders or payments are cancelled for any reason prior to commencement of Services provision you will be refunded any monies paid in relation to those purchases.
  13. If you terminate your Account any non-completed orders or payments will be cancelled and you will be refunded any monies paid in relation to those orders.

11. Services, Pricing and Availability

  1. Whilst every effort has been made to ensure that all descriptions of Services available from UK Companies Limited correspond to the actual Services, UK Companies Limited is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 11.4 for incorrect Services.
  2. Where appropriate, you may be required to select the required Package of Services.
  3. UK Companies Limited does not represent or warrant that such Services will be available. Availability indications are provided on the Website.
  4. All pricing information on the Website is correct at the time of going online. UK Companies Limited reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated on the need to have basis.
  5. In the event that prices are changed during the period between an order being placed for Services and UK Companies Limited processing that order and taking payment, [you will be contacted prior to your order being processed with details of the new price] OR [provision of Services shall commence as per your order and you will be charged the original price].
  6. All prices on the Web Site are exclusive of value added tax (VAT). The total purchase price including VAT will be shown in your shopping cart before you confirm the order. UK Companies Limited VAT number is 137 3050 38.
  7. We take all reasonable efforts to maintain that the prices are correct on our Web Site, however we reserve to void the transaction and fully refund your money, if the price error is material.
  8. This website is designed for UK-residents only and some services, for example, bank introduction cash backs are not available to them. Our fees also only include UK delivery charges. We have a dedicated website for non-UK residents, which should be used for UK company formations:

    We reserve the right to cancel the orders failing to meet this eligibility criteria.

12. Provision of Services

  1. Provision of Services shall commence when full payment has been received or as otherwise detailed in the Terms & Conditions pertaining directly to those Services.
  2. UK Companies Limited shall use its best endeavours to provide the Services with reasonable skill and care.
  3. Provision of all Services shall be subject to the terms and conditions pertaining directly to those Services, especially provided by third parties (like Streamline).
  4. Cash back must be claimed within 90 days of incorporation.
  5. In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact us within 10 days to inform us of the mistake. UK Companies Limited will ensure that any necessary corrections to the Services provided are made within 7 working days.
  6. UK Companies Limited reserves the right to exercise discretion with respect to any alterations to Services under the provisions of this Clause 13. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:
    1. Any use or enjoyment that you may have already derived from the Services;
    2. Any characteristics of the Services which may mean that cessation of provision is impossible without significant further work on the part and at the expense of UK Companies Limited
    3. Such discretion to be exercised only within the confines of the law.
  7. We hold no responsibility for accuracy or completeness of the information you provide to us and will not accept liability for the rejection of the documents due to inaccuracies on your part. In the event of the Companies House rejecting your application you will have three days to resubmit with required corrections at no extra cost to you.
  8. We reserve the right to refuse any instructions or orders for goods or services ordered.
  9. It is the consumer’s responsibility to keep their personal logins safe and you indemnify us from any loss or damage resulting as a result of a breach of this clause

13. Money Laundering Regulations (MLR)

  1. We are company formations agents and are subject to the Money Laundering Regulations. We might require you to provide us with you’re a proof of identity and residential address in order to provide you with the service.
  2. UK Companies Limited MLR registration number is 12678826.
  3. Under MLR we are obliged to keep copies of all records and documents that fall under the regulations for a period of 5 ears from the date of your ordered being completed.

14. Registered and Service Address and Mail Forwarding services

  1. The User of the services agrees:
    1. Not to use any of the above services for any purpose which may be deemed to be illegal or antisocial and if it does so it acknowledges that the company may report this to any relevant authority;
    2. Not to receive to the premises any dangerous, bulky, illegal letters, objects or materials; Including but not limited to illegal drugs or substances, pornography, weapons, etc.
    3. Not to use the address in any advertising or business relating to the manufacturing, supply or promotion of the items in referred in clause 1.b
  2. If the User is in breach of condition 1 of these terms and conditions, then the company may terminate the services with immediate effect. In this instance there will be no refunds. In doing so, the User also gives irrevocable consent for the company to share the customer’s personal information with the relevant authorities including but not limited to Police, HMRC, HMRC, Trading Standards, etc.
  3. UK Companies Limited reserves the right to cancel the above services without providing any explanation by giving 2 weeks notice to enable the User to provide us with the requested information about the change of address. If the User does not provide us with such information by this date, you would be deemed to have authorised us to change with immediate effect your Registered Office Address or Service Address to your residential address or other address provided by you during the incorporation process.
  4. That no collection in person is offered and all mail will be re-directed by the Royal Mail or alternative courier at a price agreed when the service is taken (subject to change).
  5. UK Companies Limited is obliged to maintain accurate up to date details of the Users as required by UK authorities. The User must advise our company of any changes in details and provide all the supporting details requested and all the mail will be withheld and/or inspected at the company’s discretion, pending investigation of the information provide.
  6. The User understands and agrees that UK Companies Limited may at any time open and inspects the contents of any items of mail when the company deems doing so will ensure that our services are being used in accordance with the terms and conditions.
  7. This refers to Registered Address and Service Address services. The renewal payment is due prior to your anniversary of the previous payment.
  8. If the payment does not reach us by this date, you would be deemed to have authorised us and consented to us to change with immediate effect your Registered Office Address or Service Address to your residential address or other address provided by you during the incorporation process.
  9. If payment for renewal of Mail Forwarding service has not reached us by the anniversary of the last payment, we will stop mail re-directing with immediate effect and under no obligation to keep any mail addressed to your company. All mail will be shredded within 2 weeks of expiry of the Mail Forwarding service.

15. Privacy

  1. Use of the Website is also governed by our Privacy Policy. Please e-mail for
  2. The Website stores cookies of customer log in and the details of the company formation services they are ordering.

16. Disclaimers

  1. UK Companies Limited makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
  2. No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
  3. No part of this Website is intended to constitute a contractual offer capable of acceptance.
  4. Whilst UK Companies Limited uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.

17. Changes to the Service and these Terms and Conditions

UK Companies Limited reserves the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If UK Companies Limited is required to make any changes to Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

18. Availability of the Website

  1. The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
  2. UK Companies Limited accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

19. Limitation of Liability

  1. To the maximum extent permitted by law, UK Companies Limited accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.
  2. Nothing in these Terms and Conditions excludes or restricts UK Companies Limited liability for death or personal injury resulting from any negligence or fraud on the part of UK Companies Limited
  3. Nothing in these Terms and Conditions excludes or restricts UK Companies Limited liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
  4. Whilst every effort has been made to ensure that these Terms and Conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.

20. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

21. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

22. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and UK Companies Limited

24. Communications

  1. All notices / communications shall be given to us either by post to our Premises (see address above) or by email to . Such notice will be deemed received 7 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
  2. UK Companies Limited may from time to time send you information about our products and/or services. If you do not wish to receive such information, please click on the ’Unsubscribe’ link in any email which you receive from us .

24. Law and Jurisdiction

These Terms and Conditions and the relationship between you and UK Companies Limited shall be governed by and construed in accordance with the Law of England and Wales and UK Companies Limited and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.


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